Terms of Service

1. Acceptance of Terms

By accessing or using the website ergopack-india.com ("the Site"), operated by Benz Packaging Solutions Pvt. Ltd. ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the Site. Benz Packaging Solutions Pvt. Ltd. is the exclusive authorised distributor of ErgoPack Deutschland GmbH products in India.

2. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

• Use the Site in any way that violates applicable national or international laws
• Attempt to gain unauthorised access to any part of the Site, server, or database
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Use the Site to send unsolicited commercial communications
• Interfere with or disrupt the operation of the Site

3. Product Information

All product information, specifications, images, and descriptions on this Site are provided for informational purposes only and represent ErgoPack Deutschland GmbH products distributed in India. While we make every effort to ensure accuracy, product specifications, pricing, and availability are subject to change without notice. Technical specifications are sourced from official ErgoPack Deutschland GmbH documentation and Technical Data Sheets. For binding product specifications, please request the latest Technical Data Sheet from our team.

4. Quotations and Orders

Quotation requests, demo inquiries, and configuration submissions made through the Site are non-binding enquiries. They do not constitute a binding contract or purchase order. A binding agreement is only established upon written confirmation by Benz Packaging Solutions Pvt. Ltd. or an authorised representative. All quotations are subject to availability and final confirmation.

5. Intellectual Property

All content on this Site — including text, images, graphics, logos, product photographs, technical illustrations, and software — is the property of ErgoPack Deutschland GmbH and/or Benz Packaging Solutions Pvt. Ltd., and is protected by applicable intellectual property laws. The ErgoPack name, logo, ChainLance, X-pert Line, and related product names are trademarks of ErgoPack Deutschland GmbH. You may not reproduce, distribute, modify, or publicly display any content from this Site without prior written consent.

6. ROI Calculator Disclaimer

The ROI Calculator and any cost-saving projections provided on this Site are estimates based on user-supplied inputs and general industry assumptions. Actual results may vary based on specific operational conditions, labour costs, strapping volumes, and other factors. These projections are for informational purposes only and do not constitute financial advice or a guarantee of savings.

7. Product Configurator

The "Build Your Own ErgoPack" configurator is provided as an interactive tool to help you explore product options. Configurations submitted through the tool are treated as enquiries and are subject to technical feasibility review by our team. Not all combinations may be available or recommended for specific applications.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Benz Packaging Solutions Pvt. Ltd. and ErgoPack Deutschland GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site. Our total liability shall not exceed the amount paid by you, if any, for accessing the Site. This Site is provided on an "as is" and "as available" basis without warranties of any kind.

9. External Links

The Site may contain links to external websites, including ergopack.de, supplier websites, and industry resources. We are not responsible for the content, accuracy, or practices of external websites. The inclusion of any link does not imply endorsement.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts at Gurgaon, Haryana, India.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any modification constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: